Im having trouble with my data fields not displaying

  • Gingerandco
    Asked on September 17, 2019 at 5:18 PM

    Hi, 

    I'm having an issue with my form "Buyer Under Contract".  Some of the data fields are 
    not coming through the same way.  For example the "Occupied" field is displayed differently on the jotfrom form itself, the email I get, the attachment, and the pdf/excel archive.  In one area its missing all together/ says"type question to ask".  Please see screen grabs below.  Can you help me figure this out?  
    Thanks! 

    1568754734Screen Shot 2019 09 17 at 5 Screenshot 10

    1568754734Screen Shot 2019 09 17 at 5 Screenshot 10

    1568754755Screen Shot 2019 09 17 at 5 Screenshot 32

    1568754772Screen Shot 2019 09 17 at 5 Screenshot 43

    1568754784Screen Shot 2019 09 17 at 5 Screenshot 54 

  • Ivaylo JotForm Support
    Replied on September 17, 2019 at 6:50 PM

    Everything looks good with this field. It is normat that it will appear differently in the Submission page, on the e-mail notification, on the form itself etc.

    It displayed "Type a question" in the e-mail notification, because you did not have a question in the "Question Text" field of the dropdown, when the form was submitted. The "Question Text" was empty, so it displayed "Type a question". Please refer to the attachment.


    1568760329chrome 8fJYpx3XYd Screenshot 10

    Let us know if you need any further assistance.