Resend submissions to Airtable

  • jessegibson12
    Asked on September 17, 2019 at 6:22 PM

    It was just called to my attention that many submissions for my app "CIT Application" have not been getting sent to Airtable. This is a huge issue. It's possible that over 100 submissions have not gotten pushed. I'm now having to go through and flag submissions but have no idea how I'm going to neatly push those to Airtable. Please help.

  • John Support Team Lead
    Replied on September 17, 2019 at 7:56 PM

    Hi @jessegibson12,

    You can try resending the submission to Airtable by going to the Submissions Page. And from there, edit the submission and re-submit it. It will then send new data to Airtable.

    Resend submissions to Airtable Image 10

    You can also use the edit submission link found inside the email notification.

    However, you need to do it for each submission.

  • jessegibson12
    Replied on September 17, 2019 at 8:00 PM

    Well that is massively inconvenient... Why aren't they pushing in the first place? I don't see any pattern as to why some are and why others aren't. This is seriously messing up my workflow.

  • roneet
    Replied on September 17, 2019 at 9:18 PM

    I have cleared the Form's cache. Could you please re-connect to the integration to see if this resolves the issue?

    For the submissions which are not pushed to the Airtable Integration, please re-submit the Form submissions as suggested by my colleague.

    Let us know if you have further questions.

    Thanks.