Why my account is suspended?

  • Zainal Abidin
    Asked on September 17, 2019 at 11:49 PM
    Jotform Thread 1968495 Screenshot
  • AndrewHag
    Replied on September 18, 2019 at 2:43 AM

    It seems that you are account bacaduta is suspended. The forms 92308846343461 and 92578420201350 were found on your account and flagged as a fake service offer and Email Spam.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #1968495 as your subject. We will let you know about the status of your account after a thorough review of your proofs.