How do I get copies of my bills receipts?

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    Angela 
    Asked on September 18, 2019 at 04:33 AM

    Hi

    I am currently in my account and i cant see any copies of invoices/receipts. I am under billing/invoices and there is nothing there, how do i get copies?


    Kind regards


    Angela

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    Nik_C
    Answered on September 18, 2019 at 07:28 AM

    I checked your billing page and invoices are showing normally.

    Please make sure that you're properly logged in before you try to access the page.

    Let us know if the issue persists.

    Thank you!

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    Angela 
    Answered on September 18, 2019 at 11:42 AM

    Hi Nik

    I am logged in and i have went to Billing then invoices as told and it says there is none? this is what i see....1568821274Capture.JPG

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    Angela 
    Answered on September 18, 2019 at 11:51 AM

    Hi Nik

    Sorry think theres been a bit of confusion its not my Stripe invoices im looking for its the Jotform receipts and i was told i could log into Stripe to get them?

    Kind regards


    angela

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    GillianCochrane
    Answered on September 18, 2019 at 12:07 PM

    Its Ok i managed to get what i was looking for.

    Thanks

    Angela

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    Nik_C
    Answered on September 18, 2019 at 01:08 PM

    Right, I understood the issue now. 

    For your future reference, you can use this guide: https://www.jotform.com/help/329-How-to-Check-Invoices

    Thanks.