Transfer form to another user

  • Profile Image
    Paul Merki
    Asked on September 18, 2019 at 09:15 AM

    Hallo

    Could you transfer the following form from: 

    https://form.jotformeu.com/CropFactory/jane-goodall-spende

    From my account: CropFactory

    To the following account: digitalevent

    Thank you

    Paul Merki

  • Profile Image
    Kevin_G
    Answered on September 18, 2019 at 10:11 AM

    In order to proceed with your request, please kindly log into the account CropFactory and post your reply on this thread while logged in, this will help us to confirm the account ownership and proceed with your request. 

    Thanks. 

  • Profile Image
    PaulMerki
    Answered on September 18, 2019 at 10:39 AM
    Hi Kevin
    I posted it again in my account.
    But when I filled out the request outside of my profile, at the end it said that you might know me and I had to fill in my password ?!?!
    Paul
    ...
  • Profile Image
    Kevin_G
    Answered on September 18, 2019 at 11:01 AM

    Thank you for the details, just tested what you mentioned and can see the post reflects the thread has been posted from a guest account although you seem to be logged in while posting the thread. 

    I will report this to our second level so our developers can make sure to have this fixed. I can also see your request here: https://www.jotform.com/answers/1969158 

    We will assist you as soon as possible.