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Paul MerkiAsked on September 18, 2019 at 9:15 AM
Hallo
Could you transfer the following form from:
https://form.jotformeu.com/CropFactory/jane-goodall-spende
From my account: CropFactory
To the following account: digitalevent
Thank you
Paul Merki
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Kevin Support Team LeadReplied on September 18, 2019 at 10:11 AM
In order to proceed with your request, please kindly log into the account CropFactory and post your reply on this thread while logged in, this will help us to confirm the account ownership and proceed with your request.
Thanks.
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PaulMerkiReplied on September 18, 2019 at 10:39 AMHi Kevin
I posted it again in my account.
But when I filled out the request outside of my profile, at the end it said that you might know me and I had to fill in my password ?!?!
Paul
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Kevin Support Team LeadReplied on September 18, 2019 at 11:01 AM
Thank you for the details, just tested what you mentioned and can see the post reflects the thread has been posted from a guest account although you seem to be logged in while posting the thread.
I will report this to our second level so our developers can make sure to have this fixed. I can also see your request here: https://www.jotform.com/answers/1969158
We will assist you as soon as possible.