Submission Limits reached. What can I do?

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    nchia2016
    Asked on September 18, 2019 at 10:36 AM

    I am getting a message we have reached our submission forms limit.  What does that mean and what do I need to do?

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    Augustine_O
    Answered on September 18, 2019 at 11:44 AM

    The "submission limit" message is to inform you that you have reached the limits allowed by your current plan. Here's a guide to help you understand more: Understanding-Your-Account-Usage-and-Limits

    In cases like this, it is advised that you upgrade to one of our paid plans (if you are using a Free Plan) or a higher plan (if already on a paid plan). Nonetheless, after looking into your account, I could see that you have upgraded to a Bronze package and your limits have been lifted higher. Thus, you can now use your forms freely. 

    Please, let us know if you need any further assistance and we will be more than happy to help.