Can you send video autoresponders with Jotform?

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    Expressbaseball
    Asked on September 18, 2019 at 01:00 PM
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    John_Benson
    Answered on September 18, 2019 at 02:35 PM

    I have tried embedding a YouTube video via iFrame in the autoresponder email content but the code disappeared as soon as I save the changes.

    When I have tested the <video> tag, it also did not work. In the autoresponder email content, an error appears that states the browser doesn't support it. Here's a screenshot:

    1568831323errortag.png

    This means that it is not possible to play videos in emails. Also, videos in email content are not supported by all email clients for security reasons.

    Thank you for your understanding.