Billing: cannot upgrade or make a payment after providing the new card

  • cheapo
    Asked on September 18, 2019 at 1:15 PM

    CAN YOU GUYS TAKE THE $39.00 FROM THE NEW CREDIT CARD I PUT ON MY PROFILE PLEASE I AM UNABLE TO REACTIVATE MY ACCOUNT PLEASE IF YOU CAN HELP ME OUT


  • Welvin Support Team Lead
    Replied on September 18, 2019 at 2:29 PM

    As requested, I charged your account with $39 for the Silver Monthly subscription. All set!

    You can get the invoice through your billing page, guide: https://www.jotform.com/help/329-How-to-Check-Invoices

    Please let us know if you need further assistance.