What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to set up a purchase option for both subscriptions and one-time purchases?

    Asked by briancr on March 31, 2011 at 11:07 AM

    I really like the service and hope to be able to use it, but I need to be able to allow customers filling out the form to choose a plan (subscription) and have the choice to opt in to an additional one-time purchase. I'm integrating with Paypal, and so far I have only been able to get the form to allow either a subscription option (recurring monthly fee) or a one-time purchase option. Is there any way to do allow both? It seems like it should be fairly simple, I just haven't been able to make it work. 

    Thanks for your help

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    JotForm Support

    Answered by NeilVicente on March 31, 2011 at 12:45 PM

    Hi brian,

    Thank you for bringing this up. Right now, our Paypal Integration Wizard does not have the ability to offer two or more different type of products (i.e., one time purchases, subscriptions or donations) in the same form. This is a nice suggestion though and we appreciate your input. I will have this added to our feature request list but I cannot give a guaranteed time as to when this will be implented, if implemented at all. We will just notify you when that time comes.

    Once again, thank you.




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    Answered by bcsellen on August 23, 2011 at 10:45 AM


    Thanks for your reply above.  DO you know if Authorize.net offers two or more payment types.  I am trying to do the same thing - offer multiple payment options (IE one time full payment, full payment broken into two or 4 monthly payments).  Do you know of any other options to allow options for different payment types?

    Thanks for your help


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    JotForm Support

    Answered by liyam on August 23, 2011 at 11:17 AM

    Hello Ellen,

    At the moment, all payment integration wizards here in Jotform do all similar functions (if not the exactly the same).  Only one type of payment and one type of payment gateway can be used in one form.

    I also have not tried creating a payment form that can be a subscription type for doing an installment payment option.  This can be done manually by cancelling the subscription after the final payment, but not an ideal solution.

    Warm regards,