Our nonprofit discount was applied to the wrong account

  • generationstem
    Asked on September 18, 2019 at 5:35 PM

    Our nonprofit discount was applied to the wrong account please transfer the discount to username steamgeneration

  • David JotForm Support Manager
    Replied on September 18, 2019 at 6:26 PM

    Thank you for contacting us. We tried to remove the non-profit status by denying the application, but it did not work. So, we will escalate this to our back-end team to have the non-profit status removed from this account(generationstem).

    Meanwhile, feel free to submit a new application for the account username "steamgeneration": https://www.jotform.com/nonprofit/pricing/