Our nonprofit discount was applied to the wrong account

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    generationstem
    Asked on September 18, 2019 at 05:35 PM

    Our nonprofit discount was applied to the wrong account please transfer the discount to username steamgeneration

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    BDAVID
    Answered on September 18, 2019 at 06:26 PM

    Thank you for contacting us. We tried to remove the non-profit status by denying the application, but it did not work. So, we will escalate this to our back-end team to have the non-profit status removed from this account(generationstem).

    Meanwhile, feel free to submit a new application for the account username "steamgeneration": https://www.jotform.com/nonprofit/pricing/