Can’t log in

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    Asked on September 18, 2019 at 09:23 PM


    i have been trying to log in for some time but Jotform tells me that my username or email is not registered. When I attempt to register Jotform tells me that my email has already been used/taken. Can you please help me get out of this limbo?


    thank you, 

  • Profile Image
    Answered on September 18, 2019 at 09:48 PM

    Hi Ranka!

    Upon checking the email you have provided it shows it is associated to a Guest Account, however it shows there are no forms associated. You will need to create an account again to be under our Free Plan and be able to create a password to your account.