Why cannot create the sub-user with silver package

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    admin_bayer01
    Asked on September 18, 2019 at 11:08 PM

    My package is Silver package. Why cannot create the sub-user?

    Kindly to check 

    Screenshot
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    Jed_C
    Answered on September 19, 2019 at 02:21 AM

    Since last year (Oct 2018), this feature was moved to Enterprise users only. Sub-accounts can only be used if you are on Enterprise account.

    Let us know if you have any questions or if you need further assistance. 

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    admin_bayer01
    Answered on September 19, 2019 at 08:23 AM

    what mean is enterprise account ? Silver package ? Gold package ?

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    admin_bayer01
    Answered on September 19, 2019 at 08:26 AM

    In my jotform have a lot of form, I need let some sub-user to download portion form only. Any suggestion ? 

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    Richie_P
    Answered on September 19, 2019 at 10:23 AM

    We have an Enterprise account in which you can add sub-users to your account.

    https://www.jotform.com/enterprise/

    You may share the submission page to your user. The submission page is password protected.

    Guide:https://www.jotform.com/help/199-How-to-Share-Form-s-Submissions-Page

    Please give it a try and let us know if you have further questions.