Not Receiving Notification Emails Again

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    BeliBeli24
    Asked on September 19, 2019 at 01:00 AM

    Hi!

    The issue is happening again. Either we do not receive the notification at all or delayed 45 minutes.

    We are unable to check our form inbox one by one and this feature is critical to our business. Please advise.

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    Nik_C
    Answered on September 19, 2019 at 02:56 AM

    I will forward this issue to our backend team for additional checking, as promised on Facebook messenger we'll inform you about the resolution.

    As a notification workaround, you can install our mobile forms application and you will receive a notification on your mobile device for each new submission: https://www.jotform.com/products/mobile-forms/

    Thank you.