Gmail Account Security Alert

  • rodrigaer
    Asked on September 19, 2019 at 6:40 AM

    Recebi um alerta de segurança do Gmail no dia 06 de setembro e 18 de setembro.

    Segundo o alerta, o IP, através de um dispositivo desconhecido, está tentando acessar a minha conta no Gmail. Vocês poderiam explicar o que está acontecendo ?

    O IP informado é o da empresa de vocês.

    Jotform Thread 1970582 Screenshot
  • jherwin
    Replied on September 19, 2019 at 9:05 AM

    That IP address is not associated with Jotform. Please check if you signed in your Gmail account on another device, perhaps someone is trying to log in your account.

    Please note that Jotform does not have access to your google account, so there's no way we can log in your account. I suggest that you immediately change your Gmail password and enable 2FA authentication for better security.