Charged even after changing plan to storage

  • Profile Image
    akdo
    Asked on September 19, 2019 at 07:07 AM

    Why am i being charged $39 even after changing plan to storage multiple times.

    I have changed this plan many months back and multiple times.

    kinly refund all of last 6 months immediately.


    This is some kind of scam.


  • Profile Image
    Nik_C
    Answered on September 19, 2019 at 09:22 AM

    The issue is that your PayPal subsription wasn't canceled. Please make sure that you cancel it in your PayPal dashboard  I-V90LES1EEBLV here is how: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    When you do, please get back to us so we can refund.

    And you will remain on storage plan only.

    We'll wait for your response.

    Thank you!