I downgraded by account thrice starting april 2019.

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    Asked on September 19, 2019 at 07:10 AM

    I am being charged full $ 39 after downgrading my in april.

    Every time you guys upgrade it like a scam.

    I downgraded it already 3 times. 

    Kindly return all money paid since April 2019.

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    Answered on September 19, 2019 at 09:24 AM

    I can see that your query is already responded to by our support team in your earlier thread. Please review and respond to this thread: https://www.jotform.com/answers/1970613 to avoid confusion.