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Leejackson1Asked on September 19, 2019 at 11:11 AM
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AndrewHagReplied on September 19, 2019 at 1:58 PM
Unfortunately, we do not provide support over the phone. We will be glad to assist you through this forum. Could you please explain the issue if you need any assistance from us along with the form URL?
You may also follow this reference guide: How-to-Create-Your-First-Web-Form
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Leejackson1Replied on September 19, 2019 at 2:39 PMI was able to get through it but was not able to attach a file when I added the upload file tab. I would click on it and nothing would happen. I did a work around by adding the file as a logo at the top so that may work. I sent 5 files to my website administrator.My understanding is that when they fill out a form to request info, Jotform sends the response to me by email?
Many Thanks,
Lee
H. Lee Jackson, CEPA®
Certified Exit Planning Advisor
Private Wealth Management Strategies
LPL Financial
7600 Hwy. 72 West
Madison, Al. 35758
256-325-3723 phone
866-663-5529 toll free
256-325-1200 fax
http://www.leejacksonlpl.com
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VincentJayReplied on September 19, 2019 at 5:13 PM
To clarify, do you want to attach a downloadable file to your form?
If yes, you need to use the Text field and add the downloadable file link.
If I misunderstood your question, please let us know.
To avoid confusion, I will be answering your other question on this thread: https://www.jotform.com/answers/1971719
Thank you.