Webhook does not seem to post JSON anymore

  • timodegeest
    Asked on September 19, 2019 at 11:18 AM

    Hi team,

    we don't seem to get anymore output through the webhook.

    Could you please check if there is any output sent?

    Thanks in advance

    Page URL: https://eu.jotform.com/build/72853481849369
  • Richie JotForm Support
    Replied on September 19, 2019 at 3:02 PM

    Can you please test your WebHook link on this tool: https://webhook.site

    Since WebHooks should receive a variable through the POST method you may also test it by manually passing the POST variable from another source, if this works and it does not with Jotform, please let us know.

  • timodegeest
    Replied on September 19, 2019 at 4:03 PM

    The problem was not only the webhook but also the e-mail from jotform.

    Both were not working.

    On 19:33 (amsterdam time) i've received the e-mails and the webhook posts (2 hours after submitting).

    Can you check what caused this enormous delay?

    Also I still have the same troubles with other forms from my account so there is still a high urgency to fix this.

  • VincentJay
    Replied on September 19, 2019 at 6:03 PM

    Hi,

    We had an issue earlier about emails not sending but it was fixed immediately. Could you please test it again on your end and let us know if the issue still persists?