Email notifications not sending for our form

  • Profile Image
    chapter_one
    Asked on September 19, 2019 at 11:59 AM

    This afternoon notifications for our form have stopped coming through to us.  I have checked our email against the bounce list and we use noreply@jotform.com as the sender.

    All jotform ip addresses are also added to my email account.

    Please can you help?


    Matt

  • Profile Image
    Richie_P
    Answered on September 19, 2019 at 02:09 PM

    We do apologize for the inconvenience.

    We had an issue with the notification emails and was fixed by our developers.

    Can you please test your form and let us know if the issue still remains?