Email notifications not sending for our form

  • chapter_one
    Asked on September 19, 2019 at 11:59 AM

    This afternoon notifications for our form have stopped coming through to us.  I have checked our email against the bounce list and we use noreply@jotform.com as the sender.

    All jotform ip addresses are also added to my email account.

    Please can you help?


    Matt

  • Richie JotForm Support
    Replied on September 19, 2019 at 2:09 PM

    We do apologize for the inconvenience.

    We had an issue with the notification emails and was fixed by our developers.

    Can you please test your form and let us know if the issue still remains?