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Myers_GeneAsked on September 19, 2019 at 12:11 PM
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John Support Team LeadReplied on September 19, 2019 at 2:48 PM
Hi @Myers_Gene,
Phone support is not available but you can post your concerns on this forum and we'll respond to it as quick as we can.
I can see that you have created another thread about changing the email address. Let me check on it. I will be posting my reply on this link below shortly:
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RaphaelReplied on September 19, 2019 at 3:39 PM
It would save so much time to sometimes clarify something on the phone rather than trying for hours and then trying to formulate a question in a language that is not your mother tongue, especially if your program also runs in another language. I would actually pay fo such an option, say 50 USD for 30min. support or something like that...
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John Support Team LeadReplied on September 19, 2019 at 5:25 PM
Hi Raphael,
We do understand but Jotform currently has no support over the phone. The best way to reach us is through the support forum. You can also contact us at support@jotform.com, but we do recommend posting your questions through the forum instead.
Please feel free to post your questions in a language that you're comfortable with. We'll be glad to answer that in a timely manner.