Subscription questions

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    stilwellkiwanis
    Asked on September 19, 2019 at 05:05 PM

    Our Kiwanis Club is considering using JotForm for the vendor registration for our annual festival. Registration is open from January to Mid May, so we would only need the form about 6 months. Am I correct in thinking that we could use the Bronze plan and pay monthly, then downgrade to the free thus saving the form until we need it the next time and upgrade to the Bronze again? And can I develop the full registration form on the free plan and upgrade to the Bronze in November or December for testing? I tried to develop the form on the free account to see if it would accommodate our needs and it kept closing down after a few lines. I tried to recover it and the name of the form was there but I couldn't recover anything. Thank you.



    This is a re-post of a comment on How to Cancel a Subscription and Downgrade Back to Free

  • Profile Image
    VincentJay
    Answered on September 19, 2019 at 07:00 PM

    Am I correct in thinking that we could use the Bronze plan and pay monthly, then downgrade to the free thus saving the form until we need it the next time and upgrade to the Bronze again?

    Yes, you can upgrade and downgrade your subscription whenever you want. 

    To upgrade, please check this guide: How-to-Upgrade-My-Account

    To downgrade, please check this guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    And can I develop the full registration form on the free plan and upgrade to the Bronze in November or December for testing?

    Yes, you can use the form and update it whenever you want even if you're a free user or paid user.

    I tried to develop the form on the free account to see if it would accommodate our needs and it kept closing down after a few lines. I tried to recover it and the name of the form was there but I couldn't recover anything.

    I was not able to understand the last issue/question. I checked your account and it is in good status. For the free plan, please check the account usage and limits to avoid getting over the limit. You can check this link: Understanding-Your-Account-Usage-and-Limits