Sub-Account user: Account will still be grandfathered if I upgrade.

We currently are subscribed at the bronze level and have 3 sub-account users grandfathered in. If we upgrade to silver, will we then have 10 sub-account users (like under the old system), maintain our 3 sub-account users, or lose them all? Unfortunately, the enterprise pricing is just not feasible for an education organization.

As the account is grandfathered, you can upgrade to Silver plan and have 10 sub-account users.

Let us know if you have any related questions.