- enaydesignsAsked on March 26, 2013 at 08:15 AM
First of all, Jotform is great--thanks for an outstanding product.
The trouble - I created two forms for a church: ANDC General Contact Form and ANDC Prayer Request Form. There is one email address, when plugged into the notification window, that will not receive form responses: firstname.lastname@example.org. I have tested the email address, and it receives when I send emails by any other method. I also tried other email addresses in both forms, and I get responses to those other addresses.
Please let me know how we can start getting form responses at email@example.com.
Enay Designs | 229.630.1943
- glennleeAnswered on March 26, 2013 at 09:44 AM
Thanks for your kind words!
I checked the email address firstname.lastname@example.org in our system and found out that this email is in the bounce list. Please see results below.
Reason(s) : 5.4.7 - Delivery expired (message too old) 'timeout'
I have removed it now from the bounce list. I also made a test submission please check if the notification for the said email address is now working. Thanks