Empty Folder URL in submission data set

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    Asked on September 20, 2019 at 10:51 AM


    We have set up a form where we allow people to upload up to 5 PDFs, 1 per question.

    We noticed however that the data set contains incorrect information and keeps repeating the folder in the other fields. 

    Submission Date       Select Your Company's Name Link Title URL (Recommended) or upload a PDF Link Title URL (Recommended) or upload a PDF Link Title URL (Recommended) or upload a PDF Link Title URL (Recommended) or upload a PDF Link Title URL (Recommended) or upload a PDF

    7/24/19 14:19       ADS Environmental Services ADS PRISM Software https://www.adsenv.com/sites/default/files/datasheets/FlowView-PRISM_Literature.pdf ADS ECHO Level Monitor https://www.adsenv.com/sites/default/files/datasheets/ADS-ECHO-DataSheet.pdf ADS TRITON Plus Flow Monitor http://www.adsenv.com/sites/default/files/datasheets/TritonplusDataSheet.pdf ADS RainAlert III Rainfall Monitor https://www.adsenv.com/sites/default/files/datasheets/RainAlertIII-DataSheet.pdf https://www.jotform.com/uploads/ATIV/91314757401352/4398051728612905920/

    No PDF was submitted for the option to submit after the rainfall PDF, yet, there is content in the PDF URL field just going to the folder, therefore resulting in a bad URL.

    Could this be fixed from your side so that empty file submission fields don't show the folder in the submission data set?

    Thank you. 

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    Answered on September 20, 2019 at 12:13 PM

    To clarify, the uploaded PDF doesn't have the correct link in the submission?

    Can you please explain further the issue with the uploaded PDF?

    I see the form is integrated to Google Sheet, are the data in the Google Sheet repeating?

    Looking forward for your response.