Can Not submit multiple forms from the same link

  • eventops
    Asked on September 20, 2019 at 11:19 AM

    Hello,

    I've got one colleague who has tried to enter information into the form after refreshing her browser and is unable to submit additional form content using same link.

    I instructed her to clear the cookies.  Anything else to suggest?


    Thanks


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  • eventops
    Replied on September 20, 2019 at 11:23 AM

    To clarify this form would be used by the same person filling in information for multiple bands who have been issued the same form link to complete.  Once she submits it will not allow her to complete another form for the next band.



  • David JotForm Support Manager
    Replied on September 20, 2019 at 12:35 PM

    The unique submission feature is enabled on your form: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

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    Please select "No Check" to disable it. Let us know if you have more questions, we will be glad to assist you.