I cannot sign up!!!

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    Sarieha Alsawaf 
    Asked on September 21, 2019 at 01:14 AM

    I created an account through Google but deleted it so that I can create it through my email instead and now it won’t allow me to do so. It says my email is invalid. Please help!!!

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    gerardw
    Answered on September 21, 2019 at 01:24 AM

    I can see that there are two accounts in this email address - one a Guest account and the other a Free account in the username "alsa*****rieha" (this one is deleted). We can activate this account so that you can edit the email address and we can delete the Guest account.

    Please confirm and let us know how you want to proceed.

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    Sarieha Alsawaf 
    Answered on September 23, 2019 at 01:39 AM
    I am not sure what guest account means. I had to sign up for my virtual
    assistant so maybe it’s for that. Can you clarify?
    As for my deleted email address AlsawafSarieha@gmail.com, yes please
    activate my account again so that I can get started again.
    Thank you!
    Sarieha Alsawaf
    ...
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    gerardw
    Answered on September 23, 2019 at 01:59 AM

    I've activated your deleted account now.

    A guest account is a one-time login feature wherein you can log in using your email address, but there will be no username.

    So the next time you want to log in it won't be possible since the server doesn't store the login info for Guest accounts.