I can't get in my account, it says the account is AUTOSUSPENDED

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    Darla Saunders 
    Asked on September 21, 2019 at 06:56 PM

    Hi there,

    I have just created an account and now I can't get in. It says the account is AUTOSUSPENDED

    I need to create a form for our Band Parent Association gift card order.

    Username: treasurerehbpa with email above.

    Thank you,

    Darla Saunders


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    Mike_G
    Answered on September 21, 2019 at 07:17 PM

    It appears that your account was automatically suspended after it was reviewed by our anti-phishing system. We would like to apologize for any inconvenience this had caused you. I have reviewed the forms in your account and found nothing suspicious. And since that is the case, I have reactivated your account and you should be able to access your forms again.

    If you have other questions or concerns, please do not hesitate to let us know.