I can't get in my account, it says the account is AUTOSUSPENDED

  • Darla Saunders
    Asked on September 21, 2019 at 6:56 PM

    Hi there,

    I have just created an account and now I can't get in. It says the account is AUTOSUSPENDED

    I need to create a form for our Band Parent Association gift card order.

    Username: treasurerehbpa with email above.

    Thank you,

    Darla Saunders


  • Mike_G JotForm Support
    Replied on September 21, 2019 at 7:17 PM

    It appears that your account was automatically suspended after it was reviewed by our anti-phishing system. We would like to apologize for any inconvenience this had caused you. I have reviewed the forms in your account and found nothing suspicious. And since that is the case, I have reactivated your account and you should be able to access your forms again.

    If you have other questions or concerns, please do not hesitate to let us know.