Issues while deleting all submissions

  • Profile Image
    eagosjr
    Asked on September 22, 2019 at 02:22 AM

    how to delete all my submissions? i use password that i use to login using google. but still wrong

  • Profile Image
    AshtonP
    Answered on September 22, 2019 at 02:56 AM

    I have just checked this function and it is working fine at our end.

    Can you please try by logging through a different browser or by clearing your browser cache? Here is a reference guide to delete all your submissions: How-to-Delete-Form-Submission-Data

    Let me know if the issue is still persisting at your end.

  • Profile Image
    eagosjr
    Answered on September 23, 2019 at 02:39 AM
    if u said using google account password, i cant. because i reg this jotform
    using my google account
    ...
  • Profile Image
    Augustine_O
    Answered on September 23, 2019 at 06:25 AM

    Hello,

    To delete all submission, the requested password is your Jotform account password. If you do not have an account password with Jotform because you signed in through your Google account, you can consider requesting a password reset and you will be allowed to reset your password using the Google account. 

    Related Guide: How to reset your password  

    I hope this helps. 

    Please, let us know if you need any further assistance and we will be more than happy to help. 

  • Profile Image
    eagosjr
    Answered on September 23, 2019 at 07:39 AM
    ok i got it.. thankssss u are awesome
    ...