Google Map widget not working

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    fpfjohnny
    Asked on September 22, 2019 at 04:29 PM

    The google map widget wasn't working at all today. It's the only reason I use Jotform so if I can't get this worked out I'll have to figure out another solution. This happened about a year ago, you were able to get it working again so I assume it shouldn't be a big problem. I use this every day so I'd really appreciate a response as quickly as possible, thank you. 

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    VincentJay
    Answered on September 22, 2019 at 05:18 PM

    Hi,

    I checked the form (https://form.jotform.com/81908900731154) and there's no Google Map widget added. 

    Could you please share the form URL or link of the correct form so we can investigate it further?

    Guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

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    fpfjohnny
    Answered on September 22, 2019 at 05:22 PM

    It's under "GPS Directions", not sure if it's specifically called Google Maps but it uses it. 

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    VincentJay
    Answered on September 22, 2019 at 05:40 PM

    Please make sure that you're using a correct Google Map API and it is working. Here's a guide: https://developers.google.com/maps/documentation/embed/get-api-key

    After that, please try it again and let us know if the issue still persists.

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    fpfjohnny
    Answered on September 22, 2019 at 05:50 PM

    Yep that was it, didn't realize my free trial ended on the google cloud platform. Tried it again and it's working now. Thanks so much!