Change user name

  • thehomewarehouse
    Asked on September 22, 2019 at 8:45 PM
  • AndrewHag
    Replied on September 23, 2019 at 1:05 AM

    We can change the username for you. Please provide at least 3 usernames so we can check and update it with the available one.

    Also, if you have any forms with custom URL links, you will need to re-create the URL with the new username as the old link will not be active. However, direct links will work fine.

    Guide: How-to-Create-a-Custom-URL-of-a-Form

    And as it is a PayPal subscription, you need to cancel the current subscription to update the username.