Problems with the notification email

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    FabAcademy
    Asked on September 23, 2019 at 05:12 AM

    We are Fab Academy Coordination, and we are experimenting with problems with the email that we receive after the applicant to our program send the form (Fab Academy 2020 - STUDENTS Application Form): the notification email that we receive is missing some of the fields of the form (Name of the applicant, proficiency, etc.).

    Can you please help us?

    Screenshot
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    Richie_P
    Answered on September 23, 2019 at 09:09 AM

    I have checked your email content and it seems you have manually added fields in your email content.

    To clarify, do you want to show the fields you have added manually?

    It seems you may have updated your form and the email content was not updated.

    You may try creating a new notification to update the fields automatically.

    Guide:https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Please give it a  try and let us know if the issue still remains.

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    FabAcademy
    Answered on September 26, 2019 at 10:34 AM

    problem solved! thanks