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nip_tech_fmcAsked on September 23, 2019 at 6:34 AM
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Richie JotForm SupportReplied on September 23, 2019 at 9:39 AM
Can you please give us more information regarding your form?
May we know if your form is embedded to a web page?
When you submit the form does it give out an error message?
Looking forward for you response.
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nip_tech_fmcReplied on September 23, 2019 at 9:42 AM
My form isn't embedded into a web page.
When some users try to send their responses, it doesn't return an error message, only keeps loading and says "please wait".
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Richie JotForm SupportReplied on September 23, 2019 at 11:08 AM
May we know the web browser's you're using to submit the form.
I have tested a cloned version of your form and I was able to submit the form.
Can we test a submission using your form? I have cleared your form cache.
Kindly also test a submission and let us know if the issue still remains?