Trouble sending the answers

  • nip_tech_fmc
    Asked on September 23, 2019 at 6:34 AM
  • Richie JotForm Support
    Replied on September 23, 2019 at 9:39 AM

    Can you please give us more information regarding your form?

    May we know if your form is embedded to a web page?

    When you submit the form does it give out an error message?


    Looking forward for you response.

  • nip_tech_fmc
    Replied on September 23, 2019 at 9:42 AM

    My form isn't embedded into a web page.

    When some users try to send their responses, it doesn't return an error message, only keeps loading and says "please wait".

     

  • Richie JotForm Support
    Replied on September 23, 2019 at 11:08 AM

    May we know the web browser's you're using to submit the form.

    I have tested a cloned version of your form and I was able to submit the form.

    Trouble sending the answers Image 1 Screenshot 20

    Can we test a submission using your form? I have cleared your form cache.

    Kindly also test a submission and let us know if the issue still remains?