Registration forms missing

  • druidhillspreschool
    Answered on September 23, 2019 09:52 AM

    We came in the office this morning & found out that 86 registration forms are missing.  How could this happen?  How can we get these back. 

  • BJoanna
    Answered on September 23, 2019 11:18 AM

    Sorry for the inconvenience this may have caused you. 

    Your account was recently downgraded to a Free account and considering that the Free account can only store up to 500 submissions, some of them were removed from your account. Considering that you upgraded the account to a Bronze plan I was able to restore them. Your form now has 171 submissions.