- sharecareAsked on March 26, 2013 at 03:32 PM
First, let me say that I have a form already existing for another business unit that uses conditionals to hide and show fields fine.
I am working on a new form and had working conditionals to Show fields upon a selction all working fine. However, I had to change some of the values that trigged the conditionals (they had "Doctoroz.com" in the values that I changed to "DoctorOz.com" for capitalization).
Upon making these changes to the values that trigger my "Show" conditions, the conditions stopped working. i get that, the value changed. So I went through all of my conditions and selcted the updated values I want to based my conditions on. No change. Every field shows on my form regardless of conditions set. So i removed every condition and decided to start from scratch. Even just ONE show condition is not working and I've left the form like this for investigation. I have it set:
When the "My request is related to:" field is set to "The Dr. Oz TV Show" I have a condition that says show the "
Please pick a category for your Dr. Oz Show request:" field. However this field displays on initial load of the form and for every selection in the "My Request is Related to:" Field.
I have cleared cache and tried Firefox 18 and the current Safari. You'll see the form is completely blown out right now, there are many fields I want to show only based on conditions. Thanks so much for your help.
- JotForm SupportMike_TAnswered on March 26, 2013 at 04:22 PM
Thank you for contacting us.
There was a problem with the Link URL value on your form image.
I have changed it from /"http:/www.doctoroz.com/oz-watch to http://www.doctoroz.com/oz-watch, and now conditions should be fine.
Please feel free to contact us if you need any further assistance.
- sharecareAnswered on March 26, 2013 at 04:27 PM
Interesting... Thanks Mike! Will keep this in mind and try to keep my html cleaner!
- JotForm SupportMike_TAnswered on March 26, 2013 at 04:28 PM
You are quite welcome Kevin. Thank you for using our services.