Can I purchase 3 months of bronze, then cancel?

  • Mallory Sanders
    Asked on September 23, 2019 at 3:21 PM

    To whom it may concern,


    I work for the Southern Utah Museum of Art. We want to use Jotform for a juried exhibition submission process. The submission period will only be open for about 3 months, so I am wondering if we could purchase a Bronze plan for just a few months, then end our subscription without any cancellation fees or other issues. We don't want to be locked into something we will only be using for a few months.

    I would appreciate any information on if this is possible, and if so, the best way to go about purchasing a plan for just a few months. 

    I look forward to hearing from you soon. We want to stay on schedule with our exhibition planning, so a quick response would be greatly appreciated.


    Sincerely,


    Mallory Sanders

    Head of Collections & Exhibitions

    Southern Utah Museum of Art

    mallorysanders1@suu.edu

  • David JotForm Support Manager
    Replied on September 23, 2019 at 4:25 PM

    Yes, you can purchase a monthly plan, and cancel it at anytime(there is no cancellation fee) to avoid the renewal on the next month. 

    Please follow this guide to upgrade: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Make sure to select the monthly option, example:

    1569270315monthlyoption Screenshot 10

    Let us know if you need more help, we will be glad to assist you.