Why my account is suspended

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    merlie 
    Asked on September 23, 2019 at 06:53 PM

    please check why my account is suspended, i have existing form.  please activate it. the forms are not showing.

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    Jonathan
    Answered on September 23, 2019 at 07:17 PM

    Your account/username Visconti_Patrick  and forms were suspended due to violation to the Terms of Use.

    Scams. You agree that you will not use the Jotform Service or any form(s) you create using the Jotform Service for scamming purposes to attract, lure, or illegally obtain payment of any sort from others by unjustifiable means such as posting a jotform as a money-making program on a classified ads site as an example of that. Any account reported or found doing so will be immediately suspended.

    Phishing. You agree that Jotform, Inc. may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Collecting Sensitive Information
    . You may not use the Jotform Service to collect certain types of sensitive information, including but not limited to, credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of Jotform, Inc. including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information

    You have suspected phishing form on your account which violates the terms.


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    You need to comply first to the terms and agree to delete/remove the suspected forms on your account before we can request for consideration to reactivate your account.