How can I pull a list of people who started a jotform but have not finished it?

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    agodfrey
    Asked on September 24, 2019 at 12:28 PM

    How can I pull a list of people who started a jotform but have  not finished it?

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    stevenmarshall
    Answered on September 24, 2019 at 12:59 PM

    Hi @agodfrey,

    Usually, you cannot see the incomplete submission unless the user actually submits the form by clicking the submit button. But, if you add Save and Continue Later feature to your form, you'll be able to see the Incomplete Submissions option on the submission page. This uses a session method and allows you to see the incomplete submission data(opened sessions), although the already entered data is not displayed you could simply check with the custom link you generate for your form.   

    Take a look at this guide in order to get more information about the Save and Continue Later feature: How-to-Save-Forms-and-Continue-Later

    If there are any incomplete submissions you'll see Incomplete Submission option on the Submission page, just click on the session value and use it in your custom form's link to view the information that has already entered but not submitted.

    Please let us know if you have any further questions.

    Thank you