How to edit FTP credentials to send uploaded files to my server?

  • Profile Image
    ezequiel.oliva
    Asked on September 24, 2019 at 02:33 PM

    Thanks. I have problem to update the FTP credentials.

    When y want update the connection,  the option is disabled.

     

    Screenshot
  • Profile Image
    BDAVID
    Answered on September 24, 2019 at 03:06 PM

    This is because it only works with the File Upload field, example:

    1569351579FTP.png

    Please add it from the Basic Elements:

    1569351965fielupload.png

    Then follow this guide: https://www.jotform.com/help/177-How-to-Send-Submission-Data-File-Upload-via-FTP

    Let us know if you need more help.

  • Profile Image
    ezequiel.oliva
    Answered on September 24, 2019 at 03:26 PM

    aaaa ok. Thanks very much!