JotForm has started to make web page "hang"

  • Profile Image
    Asked on March 27, 2013 at 03:03 AM

    Jot Form location :

    When attempting to submit JotForm a message "please wait..." appears, and the page just sits there and does nothing.

    It was working on 15/3/13, but not now.


    Any help will be welcomed.




  • Profile Image
    Answered on March 27, 2013 at 04:45 AM

    Hi Derek,

    We apologize for the inconvenience that may have caused. Can you please try to re-embed your form code in to your website using iFrame method and see if the said issue still persist or not? Cause, when I check your form(not embedded), it seems to be working fine.

    Thank you!

  • Profile Image
    Answered on March 28, 2013 at 06:30 AM

    I have tested it again today and it is working fine. I am unsure what cuased the issue, but it was not related to my PC as the fault was first reported by a customer.

    No point dwelling on it however.

    Thank you for your help.



  • Profile Image
    Answered on March 28, 2013 at 07:20 AM


    Glad to know that your issue was resolved. 

    Should you have any questions please feel free to contact us.