form not found when previewing a new form

  • Profile Image
    Asked on March 27, 2013 at 03:07 AM

    i've read recent posts and I've cleared my cache but the form still doesn't show up.

     

    Please help.

     

    Thanks

  • Profile Image
    sidharth_kch
    Answered on March 27, 2013 at 04:13 AM

    Can you please let us know your username or form id in order to investigate your issue?

    As a temporary workaround, you can change the domain in your embed script to jotfrom.com and see if that helps you.

    Example: Change this: http://form.jotform.me/form/xxxxxxxxxx to http://form.jotform.com/form/xxxxxx

    Thanks,

    Sidharth