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Accounts_equipmentAsked on September 24, 2019 at 4:15 PM
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Welvin Support Team LeadReplied on September 24, 2019 at 4:17 PM
Is this still through Tumblr, right? I haven't checked Tumblr for years now, but based on our guide, it seems their interface has changed.
I found something that may help you fix this. Can you go in and check your Tumblr settings, and change Rich Text editor?
https://www.tumblr.com/settings/dashboard
I hope this helps. Please keep us posted.
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Accounts_equipmentReplied on September 25, 2019 at 1:08 PM
Hi that was already enabled. I've narrowed it down further. My form has a dropdown and a radio question. It's the radio element that's not passing data along. The dropdown works fine and shows up on ifttt.
The timezone we ended up selecting a different timezone to offset the error when selecting the correct timezone
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Vanessa_TReplied on September 25, 2019 at 1:52 PM
I created a simple form which has a few elements including dropdown and radio button, then simulated a connection between JotForm and Tumblr thru IFTTT.
After the form was submitted, I was able to see a text post in Tumblr with all my filled out data including the radio button.
Can you please share to us a screenshot on how does the text post look on your Tumblr account? Also, kindly share the Form URL you're working with.
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Accounts_equipmentReplied on September 25, 2019 at 2:19 PM
Thanks. We are able to duplicate that too. We then noticed our form was multiple choice. its OK though multiple choice is not important. Thanks for looking into it.
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Vanessa_TReplied on September 25, 2019 at 2:24 PM
Glad to know you've got it all figured out.
If you need any assistance, don't hesitate to contact us again.