Rich text data is not being sent as part of IFTTT recipe

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    Accounts_equipment
    Asked on September 24, 2019 at 04:15 PM
    As of now there is a second issue. Rich text data is not being sent as part of ifttt recipe.  This was working a couple of weeks ago.
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    Welvin
    Answered on September 24, 2019 at 04:17 PM

    Is this still through Tumblr, right? I haven't checked Tumblr for years now, but based on our guide, it seems their interface has changed. 

    I found something that may help you fix this. Can you go in and check your Tumblr settings, and change Rich Text editor?

    https://www.tumblr.com/settings/dashboard

    I hope this helps. Please keep us posted. 

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    Accounts_equipment
    Answered on September 25, 2019 at 01:08 PM

    Hi that was already enabled.  I've narrowed it down further.  My form has a dropdown and a radio question.  It's the radio element that's not passing data along.  The dropdown works fine and shows up on ifttt.


    The timezone we ended up selecting a different timezone to offset the error when selecting the correct timezone

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    Vanessa_T
    Answered on September 25, 2019 at 01:52 PM

    I created a simple form which has a few elements including dropdown and radio button, then simulated a connection between Jotform and Tumblr thru IFTTT.

    After the form was submitted, I was able to see a text post in Tumblr with all my filled out data including the radio button.

    1569433936A.gif

    Can you please share to us a screenshot on how does the text post look on your Tumblr account? Also, kindly share the Form URL you're working with.

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    Accounts_equipment
    Answered on September 25, 2019 at 02:19 PM

    Thanks. We are able to duplicate that too.  We then noticed our form was multiple choice.  its OK though multiple choice is not important. Thanks for looking into it.

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    Vanessa_T
    Answered on September 25, 2019 at 02:24 PM

    Glad to know you've got it all figured out.

    If you need any assistance, don't hesitate to contact us again.