Form over quota!

  • creategloucestershire
    Asked on September 24, 2019 at 5:14 PM

    Hi, I'm getting an image appear on an embedded JotForm that says my form has exceeded its allocated quota. When I look at my account usage I am under all the amounts so I am not sure why this appearing. I'd really like to get it sorted ASAP. 

    Jotform Thread 1977016 Screenshot
    Page URL: https://www.creategloucestershire.co.uk/cg-equal-opps-monitoring-form?rq=equal%20opportunities
  • John Support Team Lead
    Replied on September 24, 2019 at 5:26 PM

    Hi @creategloucestershire,

    I have cleared your account's form caches. Please try accessing the page again and let us know if the prompt still appears.