How can I collect credit card information?

  • rapidorgv
    Asked on September 24, 2019 at 5:53 PM

    I am trying to make a form for customers who want to sign up. The payments are handled thru authorize.net but via our software so i only want the form to do a credit card capture. Where can I do that?

    I put the purchase order form but it only lets me add plans but not payment type.

  • stevenmarshall
    Replied on September 24, 2019 at 6:11 PM

    Hi @rapidorgv,

    Collecting credit card information is against our Terms-of-Use.

    Have you thought about using the Authorize.net payment processor integration on JotForm?

    Guide: https://apps.jotform.com/app/authorize.net

    The purchase order is used more for payment offline via check or wire transfer.

    Guide: How-to-Create-Payment-Form-with-Purchase-Order

    Please let us know if you have any further questions.

    Thank you

  • rapidorgv
    Replied on September 27, 2019 at 1:39 AM

    Ok got ya. We don’t want to setup the authorize.net on the form because not all of our customers will be thru the website. Many are in person at our office so I don’t want two sets of customers. It’s fine I’ll just put a plan selection and I can call them on the phone to get the CC info or wait till they come in person.
    SSN and DOB is ok correct.
    Rapido Credit Repair
    2408 Brock St
    Ste 11
    Mission, TX 78572
    ...

  • rapidorgv
    Replied on September 27, 2019 at 1:39 AM

    By the way on the purchase order option, is there any way to make the subscription stop after x months? Like I only want it to run 6 months which is what our plans are now.
    And what about for a paid in full?
    Since we offer both I wanted to list both but it only lets me do one or the other.
    Rapido Credit Repair
    2408 Brock St
    Ste 11
    Mission, TX 78572

    ...
  • rapidorgv
    Replied on September 27, 2019 at 1:39 AM

    See this is what we have not but since we are switching to a new CRM we don’t have a form submission yet. But how close to this one can I get with you guys
    http://rapidocreditrepair.com/signup-now.html
    Rapido Credit Repair
    2408 Brock St
    Ste 11
    Mission, TX 78572


    ...
  • Kiran Support Team Lead
    Replied on September 27, 2019 at 2:58 AM

    SSN and DOB is ok correct.

    Collecting SSN, Driving Licenses or DOB may be considered as a Phishing activity as stated in our terms of usage. However, there are exceptions, here are some examples of businesses that require a  SSN# or Driver's License for legitimate purposes:

    • Insurance companies

    • Credit card companies, lenders, and any other company receiving a credit application from you

    • The three main credit reporting agencies: TransUnion, Equifax, and Experian

    • Any company that sells products or services that require notification to the IRS, including:

    - Investment advisors

    - Banks

    - Real estate purchases

    - Financial transactions over $10,000, such as automobile purchases; and other financial transactions.

    If your purpose is not to collect SSN#'s or Driver's License from the public, but from your own customers; if your business is among the list above and if you follow the recommendations; then you need to comply with two things.

    1. Add Terms of Use widget (for your users to read and agree). This will surely make your forms not to be considered as guilty of phishing activities

    2. Add a Signature widget where your users sign and agree to provide such sensitive information.



    The other two questions related to subscription cancellation and form on your web page is moved separate threads and shall be addressed there shortly. Please follow the links below:

    https://www.jotform.com/answers/1980288 (subscription cancellation on PO)

    https://www.jotform.com/answers/1980296 (form on your web page)

    Thanks!

  • Kiran Support Team Lead
    Replied on September 27, 2019 at 3:22 AM

    We notice that your account has been suspended due to the credit card fields and SSN field with the required widgets on your form. The guilty fields have been removed now from the forms and activated your account. You should be now able to login to your account and manage your forms.

    Thanks!