Error When form is submitted.

  • mark.smith0439
    Asked on September 25, 2019 at 12:09 AM

    Whenever my form is filled out and submitted the submit button just says "please wait" 

    and nothing happens. Can you please tell me why this is? 

    Attached a screenshot image. 


    Jotform Thread 1977297 Screenshot
  • BJoanna
    Replied on September 25, 2019 at 2:33 AM

    I tested your form and I was able to replicate the issue you reported. However, I was not able to replicate the same issue on my cloned form. It seems that the issue is related to Form Encryption. Please turn OFF Form Encryption and turn it back ON to see if that will resolve the issue. 

    1569393159encrypt Screenshot 10

    Encrypted Forms and How to Use Them