Mailchimp integration is not working in form.

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    SISHKComms
    Asked on September 25, 2019 at 03:17 AM

    I have done the integration with jotform and mailchimp. However, after I have inputted information in jotform, it doesn't show up in the selected audience in mailchimp.

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    ashwin_d
    Answered on September 25, 2019 at 04:57 AM

    I am sorry for the trouble caused to you. I did check your form and found that you have integrated it correctly with MailChimp and matched your form fields with Mailchimp list. 

    I also tested the mailChimp integration in one of my own form and the data was sent successfully to MailChimp list. I would suggest you to please remove the MailChimp integration from your from and integrate again and see if that solves your problem.

    Do get back to us if the issue persists. 

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    SISHKComms
    Answered on September 27, 2019 at 07:48 AM
    Hi,
    Please see my attached screencap, the jotform and mailchimp platform are not integrated even though it is connected in my jotform account.
    Regards,
    Vanessa Wong
    ...
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    ashwin_d
    Answered on September 27, 2019 at 09:40 AM

    Unfortunately we are unable to see the screenshot you have shared. I would suggest you to please share the screenshot again and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.