Email should contain pdf attachment of the form

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    Asked on September 25, 2019 at 06:49 AM


    The email notification when there is a form submission does not have the proper formatted form with our company logo on it. Every time there is a submission, I'm having to log into jot form and download it from the "Customize PDF" option.

    Can you help attach this form as a pdf with the email notification we receive?

    Need you help ASAP on this,


  • Profile Image
    Answered on September 25, 2019 at 08:07 AM

    Hey there,

    You can attach submission PDF files to notification emails by enabling "PDF attachment" in the email settings. Here are the steps you should follow:

    1- While you are in the form builder, open “SETTINGS” from the top navigation.

    2- Click the “EMAILS” tab on the left to configure the email settings for your form.

    3- Hover on email notification and click on the pen icon to edit the desired email notification.


    4- On the configuration interface, click on the “ADVANCED” tab to navigate to advanced settings.

    5- By default, the PDF Attachment option is set to “NO”. Switch it to “YES”.


    6- Click on “Save” to save changes.


    Please let us know if you need any further assistance.