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stevanambageAsked on September 25, 2019 at 6:49 AM
Hi,
The email notification when there is a form submission does not have the proper formatted form with our company logo on it. Every time there is a submission, I'm having to log into jot form and download it from the "Customize PDF" option.
Can you help attach this form as a pdf with the email notification we receive?
Need you help ASAP on this,
Thanks
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ilkyaz Jotform SupportReplied on September 25, 2019 at 8:07 AM
Hey there,
You can attach submission PDF files to notification emails by enabling "PDF attachment" in the email settings. Here are the steps you should follow:1- While you are in the form builder, open “SETTINGS” from the top navigation.
2- Click the “EMAILS” tab on the left to configure the email settings for your form.
3- Hover on email notification and click on the pen icon to edit the desired email notification.
4- On the configuration interface, click on the “ADVANCED” tab to navigate to advanced settings.
5- By default, the PDF Attachment option is set to “NO”. Switch it to “YES”.
6- Click on “Save” to save changes.
Please let us know if you need any further assistance.