How can my clients upload video using Jotform?

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    4DASSOCIATES
    Asked on September 25, 2019 at 08:48 AM

    I know they can upload files, and I was even able to link it to my dropbox. But for example an .mp4 video that a client sent me, can't be upload it with these options.

    Is there any other way?

    Also, I am working my Membership sites and Sales Pages with Kartra. I wan to link Jotform with Kartra, is it possible? Or an I embed a Jotform in Kartra?

    Thanks.

  • Profile Image
    Jed_C
    Answered on September 25, 2019 at 09:57 AM

    MP4 format is not included by default in allowed file extensions. You can use the asterisk * to allow all file types with File Upload field.

    Please check this guide https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-in-the-Upload-Field.

    As for your other question, I will answer that on a separate thread here https://www.jotform.com/answers/1977740 shortly.