Conditional Logic Help

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    jdbrinkley
    Asked on September 25, 2019 at 09:18 AM

    Good day...received some assistance yesterday on conditional logic on my form. However one part still doesn't work. 

    If a user answers NO to "Please confirm your additional guest is 21 years..." then a message saying "Based on your answer above, your guest does NOT qualify to attend this event...." should appear. Currently if you click NO nothing else appears. 

    I created a SHOW condition that should make this appear but it is not working. 

    Any help on this one? 

  • Profile Image
    AshtonP
    Answered on September 25, 2019 at 10:15 AM

    I can see that you have placed a list of conditions in your form. Please allow us some time to check the same. We will get back to you with an update.

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    AshtonP
    Answered on September 25, 2019 at 10:26 AM

    I have checked your form and I can see that there were a few conflicting conditions which were blocking the field to show up as per the conditions.

    I have cloned your form and removed those conditions form cloned form. The condition now seem o be working fine. Here is a screenshot for reference:

    156942137611111.png

    Here is the link to the cloned form: https://form.jotform.com/92673945601968

    You can clone his form to your account using the above URL. Here is a guide for the same: How-to-Clone-an-Existing-Form-from-a-URL

    Let me know if you have any questions or need any further help.