Switching or changing current payment form

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    Asked on September 25, 2019 at 02:41 PM

    I need to switch the payment method or update the current method off payment on my form.

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    Answered on September 25, 2019 at 03:38 PM

    Unfortunately, it is not possible to switch the payment gateway on the form on the same payment field. It is required to remove the payment field on the form and add the other payment field. However, please be noted that the field data shall be deleted when a field is deleted from the form if you have already received any submissions to the form.

    Alternatively, you may clone the form to your account and then replace the payment field.